General conditions of sale


These General Conditions regulate the purchase of the products offered through the web, property of Dual ifactory managment invest, SL, with NIF B55197511, domiciled in ptge. Vilarrobau, 3 17850 Besalú; Email; hereinafter "THE COMPANY".

In this document we will refer to the '' USER '', which is the natural person who acquires the product offered through the web and "THE COMPANY", which is us.

The products are purchased directly from THE COMPANY who acts as a direct seller, therefore the contract for the sale of the products is made between the USER and THE COMPANY.

The USER must read and accept these General Conditions and the information of the products that he wants to purchase before proceeding to purchase. This acceptance will be made expressly by clicking on the box "I have read and accept the General Conditions" that will appear during the purchase process. By doing so, the USER confirms that he is of legal age and that he has the legal capacity to acquire the products offered by THE COMPANY.

At the time of formalizing the purchase, it will be understood to have been perfected by right and from that moment the prices and conditions will be contractual, so they can only be modified by the express agreement of the contracting parties.

The electronic document in which the contract is formalized will be filed by THE COMPANY for one year, with the USER being able to obtain a copy during this period.


The USER undertakes for all purposes to use the web and, where appropriate, to acquire the products offered by THE COMPANY in accordance with the law and what is established in these General Conditions.

THE COMPANY reserves the right to delete from the web any comment or opinion of USERS that is contrary to current legislation, especially in cases that violate the rights and fundamental freedoms of people.


The USER will select on the web the products that he wishes to purchase and the quantity or number of units. The prices indicated on the screen are in Euros and are current, except for typographical errors, indicating whether or not the applicable taxes are included.

The USER must fill in the form with their data in order to process the order, and must click on the '' Continue '' section to proceed with the purchase of the products and must expressly accept these General Conditions. On the next page, the USER will be shown a summary of the products they want to purchase, their price, applicable taxes, shipping costs and the expected delivery time, the USER being able to make the changes they deem appropriate before clicking on the section '' Pay ''. Once accessing the '' Pay '' section, the USER must enter the details of the credit card with which the payment will be made or the details of their Paypal account and accept the payment.

THE COMPANY will send the USER's email an email justifying the receipt and confirmation of the purchase made, within twenty-four hours (24 hours) following receipt of the order.The contract will not be considered perfected until the COMPANY has received payment of the price of the products

If the USER wants an invoice, he can obtain it by requesting it by email to THE COMPANY.

The USER will be responsible for the veracity of the personal data provided to THE COMPANY, and in particular is responsible for ensuring that the credit or debit cards used are their property and that they have sufficient funds to cover the cost of the products you want to purchase. THE COMPANY reserves the right to cancel the sale in the event of non-payment, refund of the payment, a denied card or false information, or in the event that it cannot verify the card information. Likewise, the USER must notify THE COMPANY via email of any undue or fraudulent charge on the card used for purchases on the web as soon as they become aware of it.


In accordance with articles 102 and following of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other laws complementary, the USER who has the status of consumer or user in accordance with the definition established in article 3 of the aforementioned Royal Legislative Decree, may withdraw from the purchase made for whatever reason, within a period of 14 calendar days from receipt of the product. However, as established in the following section called '' EXCEPTIONS TO THE RIGHT OF WITHDRAWAL '', this right will not apply for the goods and services specified in said section.

To exercise the right of withdrawal, the USER must notify us of his decision to withdraw from the contract through an unequivocal statement that he can send us by email, to the addresses that appear at the beginning of these general conditions.

THE COMPANY only accepts returns that meet the following conditions:

  • The product must be in the original packaging and labeling.
  • The shipment must be made with the same box in which the order was received.
  • In case it cannot be done with the original box, the USER must return it in a box that guarantees the protection of the content so that it arrives to THE COMPANY in good condition, otherwise THE COMPANY reserves the right to refuse the return.
  • A copy of the invoice / delivery note must be included in the package, indicating the products returned.

Due to the characteristics of the product, the transport will be managed by the COMPANY and the transport actions originated by the return will be the responsibility of the USER.

Once the product has been received and verified that it is in perfect condition, the refund of the amount will be processed, which will be made within a maximum period of 14 calendar days from the date that the USER communicated the intention to withdraw and through the same payment method that the USER chose when placing the order. Until you have received the returned items, THE COMPANY may retain the refund.

THE COMPANY the company will return the purchase price including shipping costs and will charge the return costs that are paid by the buyer.


As established in Art 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws , the right of withdrawal will not be applicable to contracts that refer to:

  1. The provision of services, once the service has been fully executed, when the execution has begun, with the express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been fully executed by the employer, he will have lost his right of withdrawal
  2. The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
  3. The supply of goods made according to consumer and user specifications or clearly personalized.
  4. The supply of goods that can deteriorate or expire quickly.
  5. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
  6. The supply of goods that after delivery and taking into account their nature have been mixed inseparably with other goods.
  7. The supply of alcoholic beverages whose price has been agreed at the time of entering into the sale contract and which cannot be delivered before 30 days, and whose real value depends on market fluctuations that the entrepreneur cannot control.
  8. The contracts in which the consumer and user have specifically requested the entrepreneur to visit him to carry out urgent repair or maintenance operations; If, during that visit, the entrepreneur provides additional services to those specifically requested by the consumer or supplies goods other than the spare parts necessarily used to carry out maintenance or repair operations, the right of withdrawal should apply to said additional services or goods. .
  9. The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery .
  10. The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
  11. Contracts concluded through public auctions.
  12. The provision of accommodation services for purposes other than housing, transportation of goods, vehicle rental, food or related services with leisure activities, if the contracts foresee a specific date or period of execution
  13. The supply of digital content that is not provided on a material medium when the execution has begun with the express prior consent of the consumer and user with the knowledge on your part that consequently you lose your right of withdrawal.
  • For damage caused in transport or shipping error:

If at the time of delivery it is visibly and clearly appreciated, without having to manipulate the shipping packaging or the product's own, that a product has defects caused by transport damage or is appreciated, In the same way, an error in the merchandise received, the USER must notify the COMPANY, at its email address that appears at the beginning of these general conditions, within 48 hours of receiving the order, in order to to be able to urge the return of the affected product or products and with it the replacement with a new one or the refund of the price paid for it.

  • For defective products:

In the event that once the package is opened, the USER verifies that a product is defective, he must notify THE COMPANY at his email address, and proceed to return it within 15 calendar days from the moment you receive it. In this case, when the return is justified, THE COMPANY will reimburse the value of the product and the shipping costs, in addition to the direct costs of the return, within thirty (30) days of receipt by THE COMPANY of the product reason. of the return.

The foregoing is without prejudice to the provisions of current mandatory regulations on consumer protection.


The COMPANY will be liable for any lack of conformity that appears within a period of two years from delivery. In the event that the product purchased was second-hand, that period will be one year.

The USER must inform THE COMPANY of the lack of conformity within two months of becoming aware of it. The warranty does not cover damage caused by improper use or normal wear and tear of the products.


The COMPANY delivers a Certificate of Authenticity for the sale of each work. < / p>

This certificate is unique and should be kept by the buyer.


For any communication, incident or claim, the USER can send a communication to the COMPANY to his email galeriaduvan59 @ gmailcom


If any clause included in these General Conditions were declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only that clause or the part of it that is null or ineffective, the rest subsisting of the General Conditions.


Any notification or requirement that the parties have to make in relation to the contracting of products or with these General Conditions, must be made in writing and it will be understood that it has been duly carried out if it has been sent to the email that For these purposes, each party can indicate the other.


These General Conditions shall be governed and interpreted in accordance with the Laws of Spain.

THE COMPANY reserves the right to make changes at any time to our website, as well as to these General Conditions. The changes of essential elements will not affect the contracts already stipulated, unless the USER has expressly accepted the modified conditions.


Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link:

THE COMPANY reserves the right to make changes at any time to our website, as well as to these General Conditions. The changes of essential elements will not affect the contracts already stipulated, unless the USER has expressly accepted the modified conditions.




TEL +34 608243804

CIF: ESB55197511